Excel Shortcut Coach (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect through excelshortcutcoach.com (the “Website”), how we use it, and the choices you have.

If you do not agree with this Privacy Policy, please do not use the Website.

1) What We Collect

A) Information you provide to us

When you purchase the Software or contact us, you may provide:

  • Name (if entered at checkout)
  • Email address
  • Payment-related details (handled by our payment processor)
  • Any information you include in messages you send us (support emails, feedback)

B) Information collected automatically (Website analytics)

When you visit the Website, we may automatically collect:

  • Device and browser information (e.g., browser type, operating system)
  • Approximate location (city/region-level, inferred from IP)
  • Pages viewed, time on site, clicks, referral/source
  • Cookies or similar tracking technologies (see “Cookies” below)

We use Google Analytics (or similar tools) to understand Website traffic and improve the Website experience.

C) Information the Software collects

The Excel Shortcut Coach Software is designed not to collect, store, or transmit personal data (to the best of our current implementation).

Note: Your computer/operating system, Microsoft Excel, or security tools may generate their own logs or telemetry outside of our control.

2) How We Use Information

We use information collected through the Website to:

  • Deliver the Software and related purchase communications
  • Provide support and respond to inquiries
  • Send updated builds to the email used at checkout (for early access purchasers)
  • Improve the Website, content, and user experience
  • Detect fraud, abuse, or security issues
  • Comply with legal obligations

3) Payments (Stripe and Checkout Processing)

Payments are processed by third-party payment processors such as Stripe. We do not store your full payment card details on our servers.

Your payment information is handled according to the payment processor’s privacy policy and security practices.

4) Cookies and Analytics

We may use cookies and similar technologies to:

  • Remember preferences
  • Measure traffic and usage patterns
  • Understand which pages are helpful and improve content

Your choices:

  • You can disable cookies in your browser settings (some site functions may be affected).
  • You can opt out of Google Analytics tracking using Google’s opt-out tools or browser add-ons where available.

5) Email Communications

We may email you to:

  • Send purchase confirmations or delivery details
  • Send updated builds (when applicable)
  • Respond to support requests

We do not sell your email address. If we ever send marketing emails, you will be able to opt out using an unsubscribe link (where applicable).

6) Sharing of Information

We do not sell your personal information.

We may share information only in limited circumstances, such as:

  • Service providers who help operate the Website or process payments (e.g., Stripe, hosting providers, analytics providers)
  • Legal compliance if required by law, subpoena, court order, or to protect rights and safety
  • Business changes (e.g., merger or asset sale), where user information may be transferred as part of the transaction

7) Data Retention

We keep information only as long as needed to:

  • Provide the Website and deliver the Software
  • Maintain business records (e.g., tax/accounting)
  • Resolve disputes and enforce agreements

8) Security

We take reasonable measures to protect information on the Website. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Children’s Privacy

The Website and Software are not intended for children under 13 (or under the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

10) Your Privacy Rights

Depending on where you live, you may have rights to access, correct, or delete certain personal information.

To request access or deletion, contact us at:
mobashir@excelshortcutcoach.com

We may need to verify your request and may retain certain information as required for legal, tax, or security purposes.

11) Third-Party Links

The Website may include links to third-party sites (e.g., Microsoft, Stripe). We are not responsible for the privacy practices of third-party sites.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on the Website. Your continued use of the Website after changes means you accept the updated policy.

13) Contact

Questions about this Privacy Policy? Contact:
mobashir@excelshortcutcoach.com